Beyond esports tournaments, include a broader calendar of gaming events, conferences, and conventions.
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Beyond esports tournaments, include a broader calendar of gaming events, conferences, and conventions.
Effective Date: 31-07-2025
Mux Sports (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“Mux Sports App”).
By using the Mux Sports App, you agree to the terms outlined in this policy.
When you use the Mux Sports App, we may collect:
Full Name
Username or Gamer Tag
Email Address
Date of Birth
Country or Location (optional)
Profile Photo (optional)
In-app communications and content you share
Payment details (for in-app purchases or tournament entries)
Mobile device ID and type
Operating system and version
App usage data (features used, session duration)
IP address
We may use the information we collect to:
Register and manage your user account
Enable tournament participation and results tracking
Personalize your experience
Communicate important updates or promotions
Improve our app functionality and performance
Provide customer support
Enforce our Terms of Service and protect against fraud
We do not sell or rent your personal information. We may share information with:
Service Providers: Hosting, analytics, and payment processors
Law Enforcement: If required by law or legal process
Partners: With your permission, for tournaments or sponsored content
We use secure technologies (such as encryption and secure servers) to protect your information. While we strive to protect your data, no system can guarantee 100% security.
You have the right to:
Access or update your personal information
Delete your account and associated data
Opt-out of marketing messages
Request that we stop processing your data (where applicable)
To exercise any of these rights, email us at support@muxsports.com.
Mux Sports does not knowingly collect personal data from users under the age of 13 (or the age defined in your jurisdiction). If you are a parent and believe your child has provided personal information, contact us to have it removed.
The app may use third-party services (e.g., Google Firebase, payment gateways). These services may collect information in accordance with their own privacy policies.
We may update this Privacy Policy periodically. Changes will be posted in the app or via notification. Continued use of the app after updates means you accept the revised policy.
If you have questions or concerns, please reach out to:
📧 support@muxsports.com
📱 Via the “Help & Support” section in the app